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To run most of Digital Element’s products, you don’t just
need the serial number, you need a license number. You obtain the
license number here – choose the product and Operating system,
press continue and fill out all of the information.
The e-mail address you give us will be used to send (almost immediately)
a confirmation e-mail with your license number.
Most Digital Element products are registered either from the Help
submenu or from the About button. There will be a register button.
Select it to insert the serial number and the license number. You
are a registered user if our database has valid information for
all of the fields. Only registered users can receive free customer
support. We will not replace license numbers for most of our products
– you need to write down the serial number and the license
number somewhere (not on your computer) and save them. We won’t
replace them.
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A Serial Number is a number you
receive when you buy the product – either it's
in the box or you will receive it in an e-mail if you
downloaded the product. It always has a dash in it.
You need to enter the serial number with all of the
numbers before the dash, then the dash, then all of
the numbers after.
123-456789876 is an example.
A License Number is the number we
e-mail to you after you register. It looks something
like this: 1234 1234 1234 1234 1234 -- always enter
the number with all of the spaces.
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